Urbana - Discover Charlotte's Massage-Only Spa and Teabar 866.5.URBANA
www.escape2urbana.com
Customer Reviews

Five Star Review Great products too!
02/26/10 Posted by NJ2NC
Nancy introduced me to the Mamma Mio line of skin care Urbana sells while i was a few months pregnant. I tried the Tummy Rub Butter for stretchmarks. Boy am i glad i did. I started using it around month 4 and I stopped using it 3 months post-pardum and don't have a mark! Whew. Totally worth it! And it helped my itchy belly too! Thanks Nancy!

Pros:  unique selection of product
Cons: 

Five Star Review Savor It
02/11/10 Posted by SuzC1983
My husband and I came to Urbana for massages for our anniversary. The people that work there immediately helped us relax. The tea bar atmosphere makes it comfortable for men. I think some men feel like spas are for women but Urbana feels warm and cozy, not feminine. At the end we were not rushed and were able to savor the experience.

Pros:  Everything perfect
Cons:  none

Five Star Review a very happy new year
01/02/10 Posted by nancec3132
thought i would treat myself to celebrate the new year. was happy to find that i was able to get in for a massage. it was the best massage i have ever experienced. have to say i didn't even know from past experiences elsewhere what i was missing. now i know what massage is really about and where to go to get it thanks to urbana.

Pros:  fabulous massage, ambiance, music and more
Cons:  zero

Five Star Review Simply the best
12/01/09 Posted by MPZ
The best hot stone massage I have ever gotten. I am coming back for it time after time. ...and the collection of teas!!! If you are a true tea lover - you have to visit this place and half a nice cup of tea after a relaxing massage...

Pros:  service
Cons:  location

Five Star Review great place for relaxing and massage
12/01/09 Posted by danaglandon
Everyone that works there cares so much about your experience while you are there, especially the owners. The massage therapist are all fabulous . And the tea and champagne delicious!!!!

Pros:  beautiful place
Cons:  none

Five Star Review 5 Stars for Urbana
11/26/09 Posted by AlyS
My votes for anything "massage" go to Urbana. They have proven to me many times that they are the best in Charlotte or any other city I've recieved massage in. I have gotten various types of massage there. All great. I wouldn't hesitate to refer anyone there and often do.

Pros:  Best in massage category
Cons: 

Five Star Review recommended!
11/23/09 Posted by timh4500
i live in south charlotte and had seen the sign for this place for quite some time, just never found the time to go there. when my regular massuse moved, i thought i would take a chance. i had no idea what would be hidden in this shopping center at the corner of highway 51 and carmel road. it is one of the too few cool places in charlotte and i had no idea i would find a massuse better than the one i had for several years. seeing john fox there before my massage clued me in and i certainly wasn't disappointed.

Pros:  cool to the max
Cons:  none found yet

Five Star Review Can't wait to go back!
11/20/09 Posted by Sarah Merigold Acuff
Very relaxing, thorough, and delightful. Can't wait to go back.

Pros:  Atmosphere, technique, pressure
Cons:  pricey

Five Star Review Wonderful Experience
11/13/09 Posted by Candi Acuff
Nancy and her team are just wonderful! My husband Jim and I have always enjoyed relaxing in the tea bar to enjoy the teas, pampering and intimate ambiance. It is so special that I recently hosted a "Tea Party" there with 16 of my personal training clients and friends. It was such a wonderful and educational time! Nancy, and her staff offer the finest in service and products. You need to stop in and let them pamper you for sure! It's the best in Charlotte! Thanks Urbana - Carmel location!

Pros:  Best tea in town and so intimate
Cons: 

Five Star Review Incredible massages
11/13/09 Posted by sunnikt
Lydia is amazing!

Pros:  High qualilty massages, great atmosphere
Cons:  Pricey

Five Star Review Relax with excellent tea!!
11/09/09 Posted by erykblak
If you are looking for a relaxing environment to get away from your busy schedule, then look no further than Urbana. Urbana, as a teabar, offers an excellent variety of quality teas from around the world (100+). They also offer wine and several delicious appetizers. They also sell quality tea-related products. As a lounge, the environment is very conducive to relaxation. The decor, furniture, and continuous sounds of lounge, downtempo, and world music create a very chill atmosphere. As a massage parlor, they offer nothing but the best massage services by a very qualified and friendly staff. I highly recommend frequenting Urbana. I have never been disappointed and it has become a regular spot for me.

Pros:  Tea, Atmosphere, Service
Cons: 

Five Star Review Easy and Professional
05/11/09 Posted by Moe14
I bought my wife a Gift Certificate for mother's day from Urbana and they called back to confirm and when I went to pick the Gift Certificate up I found this place to be beautiful and the people professional and efficient. I feel confident my wife's experience will be wonderful.

Pros:  Nice Place
Cons: 

Five Star Review Outstanding!!
02/28/09 Posted by VirginiaKs
On our next trip to Charlotte from Boston, this will be a definite place to revisit! What a wonderful, relaxing experience. The staff is truly outstanding!! A one of a kind true find.

Five Star Review soooooooo good
02/20/09 Posted by purl1
I have been coming to Urbana for a while now and it is one of my favorite places in Charlotte. The music in the lounge can relax me on the craziest of days. I recently had a new service by Eminence, an organic line that I love and was really glad to find there. It was a 90 minute massage that included a full body massage and facial massage. I was so relaxed afterwards, I could hardly get off the table. Fortunately the lounge is great after massage too. For those who don't know, you can also drop in for tea or wine only and enjoy the same great lounge experience.

Pros:  always excellent
Cons:  no

Five Star Review Classy and Great Massage
02/01/09 Posted by bevy59
Just took myself and Mom for a Red Flower Massage. I was very please with the atmosphere of Urbana. It is very classy not the least bit stuffy and immaculate. Everyone was friendly and very accommodating. They have a nice menu of unique massages and I can't wait to try them all!

Pros:  Unique massage options
Cons:  none

Five Star Review Wonderful Massage, Great M. Therapists and Great Atmosphere!
12/15/2008 Posted by SDVT01
I have seen two different specialists here for the "olympian' deep tissue massage. This is a REAL deep tissue, wonderful and so helpful to those of us who suffer from painful muscle knots and tightness. Both massage therapists had wonderful personalities and were extremely good at what they do. I have had the two best deep tissue massages of my life so far at Urbana! I highly recommend it to all!

Pros:  Atmosphere, Skill of Massage Therapists, Tea
Cons:  Wish I could go everyday.

Five Star Review Most Relaxing Spot in Charlotte
12/12/2008 Posted by MsElleM
From Charlotte, live in NYC. Every time I visit home, I make an appointment for a massage at Urbana (usually hot stone or Thai floor massage -- awesome!!!), and I usually end up spending a lot of time at the teabar while I'm in town. The lounge is SOOO RELAXING, even (especially?) by NYC standards. From the music to the couches to the lighting, they make every detail perfect. I saw they won "Best Massage" in Charlotte and they deserve it, but the tea is also worth the trip! I love to relax there over perfectly-brewed jasmine pearls or an icy matcha latte even when I'm not coming in for a massage. They have over 100 teas, so there really is something for everyone, even if you think you don't like tea because you've only had bags before. :)

Pros:  Atmosphere, Tea, Hours
Cons:  They don't have an NYC location yet!

Five Star Review BEST BODY WORK
11/04/2008 Posted by tj36
I have never written a review before but feel Urbana cityspa and teabar deserves recognition. I am 6? 3? , workout often and have issues with my shoulders and back from weight training. A friend told me about Urbana. So I called and made an appointment. My therapist really was amazing. I have had many massages before but I have never had anyone do such good work on my shoulder and back. After some great deep work (not that wimpy stuff) she used some special stretching technique on my arms and legs that gave me relief from my tightness immediately. I left the service relaxed and pain free. I have joined there club for monthly massage. Highly recommended!

Five Star Review Right Every Time
10/04/2008 Posted by Mxw6
Massage here is all they say it is. You can?t go wrong and everyone is always friendly. This is a refreshing change from what you usually find. I?ve been to some discount places (won?t go back) and also to many higher priced spas when travelling but this place always gets it right.

Pros:  massages are great
Cons:  none

Five Star Review Absolutely the best!
06/16/2008 Posted by zuzupetals
My husband and I are former med-spa owners of multiple sites in the DC area. We make it a point to go to at least one destination spa/resort yearly and massage is always my treatment of choice. I had been given a tour of Urbana's many gorgeous rooms awhile ago and sampled some of their exquiste teas but until yesterday had not experienced a massage. I was expecting a fairly decent experience but was quite pleasantly surprised at the quality of massage I received. My therapist, Jan, was outstanding. She asked all the appropriate questions prior to starting, didn't chatter during the massage, perfect amount of pressure - just wonderful! The staff was gracious and professional and the ambiance is perfect. Very impressive. I've also had a massage by Anna at another location which was very good as well. I plan on being back every month to try all the treatments and all the therapists.

Pros:  Everything
Cons:  Wish I could visit daily

Five Star Review One of the Best Tea Selections In The Area
05/07/2008 Posted by orange96su
The Tea Bar is great and provides one of the best selections in the area. The staff is very knowledgeable and the atmosphere is very calming. The only downside is that there never seems to be enough help at the front desk, so service is a little slow. Be sure to sign up to have spa package specials e-mailed to you.

Five Star Review Truly the best in charlotte
03/04/2008 Posted by Hudakw
I have been to many of the spas in Charlotte but none can compare with Urbana. I was very excited when my husband and I went for our couples massage at Urbana- What a wonderful experience! The masseuses Valerie and Jeffrey were outstanding. Truly the best massage either of us have ever had. It was a pleasure talking to the owner, Jim and learning about the different teas that they offered. The atmosphere reminds me of the W in New York City, very eclectic and chic. We enjoyed ourselves so much that we decided to treat ourselves again next month. I can't wait to take my friends from out town to my new favorite spa. Wendy Hudak

Pros:  The Best Around
Cons:  We had to leave

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Five Star Review Best Massage accompanied by a fantastic tea selection with a professional staff and incredible atmosphere
03/02/2008 Posted by adampalmer
Urbana is a warm and relaxed setting with a professional staff and visionary owner. Urbana keeps me sane in this stressful world we live in. I regularly use their massage services to calm my CNS and counteract the effects of a grueling physical training regimen. I highly recommend this establishment over your typical massage "assembly line" places. Do not confuse a basic massage offered by others with the complete Urbana experience. Urbana takes you to another world, if only for an hour or so. If Charlotte had more business owners who were willing to put as much money in their business as this one, we would live in quite a different city, my friends. Think of Urbana as a massage center-tea bar that is as hip and inviting as the restaurant "Town." Go ahead - treat yourself.

Pros:  Relaxing, hospitable, professional, amazing service.
Cons:  Perhaps pricier than other places, but you get what you pay for.

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Five Star Review Love this place
02/12/2008 Posted by charlotteartfreak
This is the place to introduce friends to tea, and great wines, too. I could hang out at Urbana every day. Staff is very nice and is happy to show the teas. A feel-good vibe. Everyone coming out of massages seems very happy and I’ve heard nothing but good.

Pros:  the music
Cons:  none

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Five Star Review Great tea, great massage
02/09/2008 Posted by maxief
Urbana's tea was featured in a recent magazine article. I started to drink tea about two years ago in New York but I stopped in and was blown away by the style of this place. This isn't your typical place for tea or for anything at all in Charlotte. My tour of the overall facility was so impressive that I have already been back not just for tea but for massage too. I purchased several teas to take home--and would have taken my therapist home too if I could have. Hint: ask for Lydia. It was the best massage I've had in quite some time and I've had quite a few. I'm a true fan already of something this cool in Charlotte.

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Five Star Review It's the best
02/08/2008 Posted by fastalker
Where else can you get a fabulous massage seven days a week, even at night? My boyfriend and I went in December and he's been talking about his therapist Hanna ever since. He's going to love his Valentines Day surprise! I get massage at Urbana as often as I can and have had Hanna, too. She and the rest of the staff are really amazing and even if I call at the last minute, they try to get me on the schedule.

Pros:  Seven days a week, the teas are fun too

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Five Star Review Date Night Du jour!
12/26/2007 Posted by earthseed
The entry of Urbana is designed like a bar. Only this bar serves fabulous tea, wine and voss water. They play really good down tempo music that serves as both relaxing and fades into the background as you have a great conversation on the wide, long very comfortable couches. So in the rare unlikely chance you are left waiting for your massage you get swept away with comfort. Their retail section is merchandised to blend into the design of the spa. If you are in a shopping mood you can purchase anything from candles, Cd's, Tea, teapots, and books. The more crowded the place gets, the more you feel like you are in a private NYC club. The less crowded you feel like you are in a quiet spa. As a Black American you rarely(outside of major cities)find spas with a diverse staff. I applaud Urbana for their diverse hiring practice. I've personally watched them welcome people from various walks of life with the same energy as the last. My husband and I consider Urbana our date night. I go to massage envy for medical reasons, but when I'm ready to be pampered or I want to show off the best of what Charlotte has to offer I go to Urbana!

Pros:  Fabulous vibe
Cons:  none!

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Five Star Review Very Nice!
11/12/2007 Posted by kathleen1421
Very nice tea. Very nice experience. We could all use a little more relaxation, and this is a wonderful place for a little pampering!

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Four Star Review Had a Relaxing Time!
10/25/2007 Posted by waterbottle84
I took my boyfriend here because he had never received a massage before. We did the couples massage package and it was wonderful. Very calming music, and both of the ladies were very skilled. And not a wimpy massage either, they gently but with pressure worked the kinks out. And it was full body...very worth it. With the tea bar its definitely more of an urban, modern feel. I prefer a little more of the girlie -girl pampering style (providing you with a changing room, etc)....but over all it was a great massage! My boyfriend enjoyed it thouroughly! Afterrward, we checked out solar nails next door for a pedi/mani session!

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Five Star Review The Only Place For Massage
09/17/2007 Posted by taya2
If you're in Charlotte, you'll find everything at Urbana from great deep tissue or relaxing massages to barefoot massage and thai massage, which is next on my list to try. They always have tea samples and gave me a matcha latte recently that I loved. What's not to love about Urbana with it's cool atmosphere. It feels like a martini lounge or upscale wine bar in New York or Chicago. I always go early or stay after to hear the music and just chill. For massage I've experienced different therapists and they have all been incredible. This is a really romantic place for couples massage too, especialy since they stay open at night.

Pros:  It's always a great experience
Cons:  Zero

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Five Star Review A true "body mechanic"
08/09/2007 Posted by hall30
Not wanting a simple swedish/fluff massage because I am an athlete, I was surpised to find Valerie at Urbana turned out to be a true "body mechanic". She worked on my areas of tension with a type of confidence that can only come from a veteran of the massage field. While we talked about the pressure and depth of the massage, it turned out that this experience with the body comes from 9 yrs. of work and many, many hours of practice with all types of athletes (and even some Panthers). I would recommend Urbana (for the amazing environment and teas) and Valerie for massage to anyone who is seeeking a unique experience and a solid massage.

Pros:  just what i needed and the pairing of delicious tea

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